FAQs

Do you offer delivery services in all cities of Pakistan?
Yes, we make deliveries across Pakistan.

Do you have any outlet located in Pakistan?
Yes, we have a showroom situated in Karachi.

Are you an authorized dealer of brands you are offering?
Yes, we are the authorized dealer of brands we are offering to our customers

Do you accept returns?
For this, read our “Terms & Conditions” page.

What do I do if I have complain?
Pakref always aims to build long term relationship with our customers and always available to give our best portion of valuable services.
If you have any complain regarding product purchase and service issue, you can get in touch with us via “Contact us” page.

What is the process to claim warranty?
Product you purchased with official warranty will be claimed to the brand directly. Read your warranty terms and condition and claim accordingly.

Are you delivering original appliances?
Yes, we have all original and authentic brands’ products.

Do you accept bulk orders?
Yes, we are capable to make deliveries of bulk order.

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